Your privacy matters to us. This policy explains exactly what personal data meibet collects from players in Bangladesh, why we collect it, how we use and protect it, and what rights you hold over your own information.
These six principles summarise how meibet approaches your personal data. The full policy sections below expand on each commitment in detail.
meibet collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and the provision of our services. We do not collect data speculatively or sell it to third-party data brokers under any circumstances.
All data transmitted between your device and meibet's servers is protected by SSL/TLS encryption. Sensitive credentials such as passwords are stored using one-way cryptographic hashing. We regularly review and update our security infrastructure to guard against evolving threats.
meibet recognises your right to access, correct, and request deletion of personal data we hold about you. You may also object to certain processing activities and request that we restrict how we use your data while a query is under review. All rights requests can be submitted to [email protected].
meibet shares your data only with trusted service partners — payment processors, KYC verification providers, game studios, and fraud detection systems — where sharing is necessary to deliver the platform's services. All third-party partners are contractually obligated to handle your data securely and only for the purposes specified.
Promotional communications from meibet are only sent to players who have explicitly opted in. If you later change your mind, you can unsubscribe at any time via your account settings or by contacting our support team. Opt-out requests are processed within five (5) business days and respected across all communication channels.
Personal data is retained only for as long as your account remains active and for the minimum additional period required by applicable legal or regulatory obligations. Once retention obligations are satisfied, data is securely deleted or anonymised. You may request early deletion of non-mandatory data by contacting our support team.
meibet ("we", "us", "our") operates the online casino and sports betting platform accessible at https://meibet.club. This Privacy Policy describes how meibet collects, uses, stores, and protects personal data provided by or collected from individuals ("you", "the Player", "the User") who access or use the meibet platform.
For the purposes of this Privacy Policy, meibet acts as the data controller with respect to personal data collected directly from Players during registration, account management, and general platform use. Where meibet engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual obligations consistent with this policy.
If you have any questions about this Privacy Policy or about how meibet handles your personal data, please contact our support team at [email protected]. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy-related enquiries within five (5) business days.
meibet collects personal data through several channels during the course of providing its services. The categories of data we collect are described below.
2.1 Registration Data. When you create a meibet account, we collect your full legal name, date of birth, residential address, email address, mobile phone number, and your chosen username. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
2.2 Identity Verification Documents. As part of our KYC process, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, as well as proof of address documents such as a recent utility bill or bank statement. These documents are used solely for identity verification and fraud prevention purposes.
2.3 Financial Data. When you make a deposit or withdrawal, we collect transaction details including payment method type (e.g., bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard), transaction reference numbers, amounts in BDT (৳), and timestamps. We do not store full card numbers or mobile banking PINs — these are handled directly by the relevant payment processor.
2.4 Usage and Behavioural Data. We automatically collect data about how you interact with the meibet platform, including pages visited, games played, bets placed, session duration, device type, operating system, browser type, screen resolution, and IP address. This data is used to improve platform performance, personalise your experience, and detect suspicious activity.
2.5 Communication Data. If you contact meibet customer support via email or live chat, we retain records of those communications — including the content of messages and any attachments — for quality assurance, training, and dispute resolution purposes.
2.6 Responsible Gaming Data. If you use meibet's responsible gaming tools — such as deposit limits, session reminders, cooling-off periods, or self-exclusion — we record your preferences and the history of any restrictions applied to your account. This data is retained to honour your protection preferences and to comply with responsible gaming obligations.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, date of birth, email, phone, address | Provided by you at sign-up |
| Identity Documents | NID, passport, proof of address | Uploaded by you during KYC |
| Financial Data | Payment method, transaction amounts (৳), reference numbers | Generated during deposits / withdrawals |
| Usage Data | Pages visited, games played, session duration, IP address | Automatically collected via platform |
| Communication Data | Support emails, chat transcripts | Provided by you when contacting support |
| Responsible Gaming Data | Deposit limits set, self-exclusion history | Generated by your account preferences |
meibet uses the personal data it collects for the following purposes:
meibet processes your personal data on the following legal grounds:
4.1 Contractual Necessity. The majority of the personal data meibet processes is necessary for the performance of the contract between you and meibet — namely, the provision of online casino and sports betting services as described in the meibet Terms & Conditions. This includes account registration, identity verification, payment processing, and customer support.
4.2 Legal Obligation. Certain processing activities — particularly those relating to KYC verification, AML monitoring, and the retention of transaction records — are carried out because meibet is legally required to do so. Compliance with these obligations is non-negotiable and cannot be refused by a Player without affecting their ability to maintain an active account.
4.3 Legitimate Interests. meibet processes certain data on the basis of its legitimate interests in operating a safe, secure, and commercially viable platform. This includes fraud prevention, security monitoring, platform analytics, and the detection of bonus abuse. meibet balances these interests against your privacy rights and will not rely on legitimate interests where your rights and freedoms override them.
4.4 Consent. Where meibet processes your data for purposes beyond those described above — particularly in relation to direct marketing communications — we do so on the basis of your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. meibet uses cookies and similar tracking technologies (including local storage and session tokens) to enable core platform functionality, remember your preferences, and analyse how the platform is used.
5.2 Types of Cookies We Use.
5.3 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will affect the functionality of the meibet platform and may prevent you from logging in or completing transactions. For further guidance on managing cookies, refer to your browser's help documentation.
meibet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share data only in the following circumstances and only to the extent necessary for the relevant purpose:
All third parties with whom meibet shares personal data are subject to contractual data protection obligations and are permitted to use your data only for the specific purposes for which it was shared.
7.1 Cross-Border Processing. As a platform that uses internationally operating service providers — including cloud hosting infrastructure, game studios, and payment processors — your personal data may be processed in countries outside Bangladesh. This includes countries in which meibet's technical and operational partners maintain data centres or offices.
7.2 Safeguards. Where personal data is transferred outside Bangladesh, meibet takes steps to ensure that appropriate safeguards are in place to protect your data. These safeguards include contractual data protection clauses with the receiving parties and, where applicable, ensuring that the recipient operates in a country whose data protection standards are considered adequate for the purposes of the transfer.
7.3 Your Acknowledgement. By registering a meibet account and using the platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh as described in this section. meibet is committed to ensuring that all such transfers are conducted securely and in accordance with applicable data protection requirements.
8.1 Technical Measures. meibet implements a range of technical security measures to protect personal data against unauthorised access, loss, alteration, or destruction. These include SSL/TLS encryption for all data transmitted between your browser and our servers, one-way cryptographic hashing for stored passwords, firewalls, intrusion detection systems, and regular security assessments of our platform infrastructure.
8.2 Organisational Measures. Access to personal data within meibet is restricted on a need-to-know basis. Only personnel whose job function requires access to Player data are granted that access, and such access is subject to logging and periodic review. All staff with access to personal data receive training on data protection obligations.
8.3 Account Security — Your Responsibilities. While meibet takes significant steps to secure its platform, the security of your account also depends on actions you take. You are responsible for keeping your login credentials confidential and for using a strong, unique password for your meibet account. If you suspect that your credentials have been compromised, contact meibet support immediately at [email protected].
8.4 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, meibet will take immediate steps to contain the breach, assess its scope, and notify affected Players without undue delay in accordance with applicable legal requirements.
9.1 Retention While Account Is Active. meibet retains your personal data for as long as your account remains open and active. During this period, data is necessary to provide platform services, process transactions, handle support queries, and comply with ongoing legal obligations.
9.2 Retention After Account Closure. Following the closure of your meibet account — whether initiated by you or by meibet — certain categories of personal data are retained for a minimum period as required by applicable law. Transaction records and identity verification documents are typically retained for a minimum of five (5) years following account closure to meet anti-money laundering record-keeping obligations. Communication records are retained for a minimum of two (2) years.
9.3 Deletion Requests. You may request the deletion of personal data that meibet is not legally obligated to retain by contacting [email protected]. We will assess your request and respond within a reasonable timeframe, informing you of any data that must be retained for legal reasons and confirming the deletion of any data that we are able to remove.
9.4 Anonymisation. Where full deletion is not immediately possible due to technical or operational constraints, meibet may anonymise your personal data as an alternative, rendering it permanently unable to be linked back to you. Anonymised data may be retained indefinitely for aggregated statistical and analytical purposes.
meibet respects your rights in relation to your personal data. The following rights are available to you as a meibet Player:
To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise. We will acknowledge your request promptly and respond within five (5) business days.
11.1 Opt-In Basis. meibet sends promotional emails, SMS notifications, and in-platform messages only to Players who have actively opted in to receive marketing communications during registration or via their account settings. We do not send unsolicited marketing to Players who have not given their consent.
11.2 Types of Marketing Communications. Marketing communications from meibet may include information about new games, upcoming tournaments, seasonal promotions (such as Eid, Pohela Boishakh, or Victory Day offers), deposit bonus offers, reload bonuses, and platform updates that may be relevant to your gaming interests.
11.3 How to Opt Out. You can opt out of marketing communications at any time by:
Opt-out requests will be processed within five (5) business days. Note that opting out of marketing communications does not affect service-related communications, such as transaction confirmations, account security alerts, or important policy updates — these are sent to all Players regardless of marketing preferences.
12.1 Game Providers. Games on the meibet platform are developed and operated by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. When you play these games, certain technical data — such as session identifiers and game event logs — is processed by the relevant provider's systems. Each provider operates under its own privacy policy, and meibet encourages you to review those policies where relevant.
12.2 Payment Service Providers. meibet partners with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking institutions (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) as well as international card networks (Visa, Mastercard) to process your transactions. These providers have their own privacy practices. meibet is not responsible for the data handling practices of any payment service provider once your transaction data has been passed to that provider for processing.
12.3 No External Link Responsibility. The meibet website does not contain links to external third-party websites. However, should you independently navigate to third-party sites, meibet has no control over and accepts no responsibility for the privacy practices or content of those sites.
13.1 Age Restriction. The meibet platform is strictly for adults aged 18 years and above. meibet does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you are not permitted to register an account, and any attempt to do so constitutes a breach of meibet's Terms & Conditions.
13.2 Discovery of Under-Age Accounts. If meibet discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 18, it will take immediate steps to suspend the relevant account, delete the associated personal data (subject to any overriding legal obligation to retain certain records), and, where applicable, return any deposited funds to the originating payment method.
13.3 Parental Controls. meibet strongly encourages parents and guardians to make use of parental control software to prevent minors from accessing online gambling services. If you are a parent or guardian and believe that a minor in your household has created a meibet account, please contact our support team immediately at [email protected].
14.1 Right to Update. meibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to applicable laws, or improvements to our platform. All changes will be reflected in a revised version of this document published at https://meibet.club/privacy-policy, with an updated "Last Updated" date shown at the top of the document.
14.2 Notification of Material Changes. Where an amendment to this Privacy Policy is material — meaning it significantly affects how we collect, use, or share your personal data — meibet will notify registered Players via the email address associated with their account at least seven (7) days before the change takes effect, where practicable.
14.3 Continued Use as Acceptance. Your continued use of the meibet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes to this policy, you should cease using the platform and may contact us to request closure of your account and withdrawal of your remaining balance.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way meibet handles your personal data, please reach out to our dedicated support team using the contact details below.
meibet is committed to resolving all privacy-related queries promptly, professionally, and in accordance with the standards described in this policy. Where a query cannot be resolved through direct contact with our support team, you may be able to escalate the matter to meibet's internal data protection review process.
Now that you understand how meibet protects your data, explore our full game library, read our FAQ for common questions, or log in to your account and start playing today. All services are for adults aged 18 and above.